H10 Suites Lanzarote Gardens

About 15 to 20 minutes from Lanzarote airport
Moderate4 starAll-inclusiveHalf board

H10 Suites Lanzarote Gardens is a 4-star all-suite resort in Costa Teguise, on the north-east coast of Lanzarote in the Canary Islands. Every room is a suite, a bungalow or an apartment with its own bedroom, living space and kitchen, and Playa de las Cucharas is 250m away on the flat. Families come for the Daisy Club, five age-specific clubs running from six months to seventeen, and the adventure pool with its pirate ship and five slides.

The pools at H10 Suites Lanzarote Gardens, with a wooden pirate ship and its white slide between them, white low-rise blocks and palms behind and the sea beyond.
In Costa Teguise The resort sits at the northern edge of Costa Teguise, a flat walk from Playa de las Cucharas.
On this page
  1. Is it worth it?
  2. Quick facts
  3. The resort
  4. Every room is a suite
  5. Rooms and suites
  6. Every restaurant and bar
  7. Pools
  8. The beach
  9. Babies and toddlers
  10. The Daisy Club
  11. Things to do
  12. Area and days out
  13. Loves and gripes
  14. Getting there
  15. Weather
  16. Health and supplies
  17. Questions
  18. Photo gallery
The short version

Is it worth it?

Who this suits, what the childcare gives you and the facts to skim first.

Every room here is a suite, a bungalow or an apartment with a separate bedroom and a kitchenette or a full kitchen, so a family isn't sharing one room and a folding bed. That's the whole reason to look at this one, and it's why a baby's seven o'clock bedtime doesn't have to end your evening. The Daisy Club is the other draw, with clubs in age bands from babies of six months up to teenagers.

Two things temper that. The Babyclub for the youngest is a paid service with limited places and a prior reservation, so it isn't a walk-in crèche, and the Juniorclub for nine to twelve-year-olds only runs in the school holidays. It's also a mid-range 4-star rather than a new five-star. Reviews mention wear and tear in some rooms and areas, alongside consistent praise for the staff, the entertainment team and the children's programme.

The last thing to weigh is the wind. Costa Teguise is notably windier than Playa Blanca, and that steady wind is exactly what makes Playa de las Cucharas a windsurfing beach. If long, still beach days with a baby are the plan, that's the trade you're making by choosing this side of the island.

Best for

You want a separate bedroom and a kitchen rather than one room, childcare that starts at six months and a beach five minutes away on the flat.

Maybe not for

You want a sheltered, calm sea for a paddling toddler, or you have a nine to twelve-year-old and you're travelling outside the school holidays.

Best ages

Babies upwards. The Babyclub takes six months to two years, and the clubs run in bands from there to seventeen.

What stands out

A separate bedroom to shut the door on, a kitchen for night feeds and early breakfasts, plus the adventure pool's pirate ship with five slides.

What to check

That a Babyclub place is free for your dates, and which floor your room is on if you're pushing a pram.

Where is it?

Northern Costa Teguise, on Lanzarote's north-east coast, a short walk from Playa de las Cucharas.

Quick facts for families

BoardAll Inclusive or Half Board. On All Inclusive, food and drink run 10am to 11pm, with the Famara buffet at breakfast and dinner.
The siteNorthern Costa Teguise, flat throughout, with three outdoor pools, a free car park and a bus stop directly outside.
BabiesCot, bathtub with thermometer, changing mat, potties, child's toilet seat and step, bottle warmer and blender, free from reception.
ChildcareThe Daisy Club, five age-specific clubs from six months to seventeen. The Babyclub is paid, with limited places and prior reservation.
BeachPlaya de las Cucharas, 250m away on the flat, golden sand and one of Lanzarote's best windsurfing beaches.
AirportLanzarote airport (ACE) at Arrecife, about 10 miles (16 km), roughly 15 to 20 minutes' drive.
Flat ground, five minutes from the sand

What the resort is like

Where it sits in Costa Teguise, what the ground is like underfoot and how you get about with a pram.

The hotel is run by H10 Hotels, a Spanish hotel group headquartered in Barcelona, and this is one of five H10 properties on Lanzarote. The hotel is at the northern edge of the Costa Teguise resort centre, on Av. Islas Canarias, one of the main roads through it, close to the seafront promenade. Costa Teguise is relatively flat and so is the promenade walk down to Playa de las Cucharas. The terrain isn't volcanic or stepped, which in practice means no hill to push a pram up at the end of a beach afternoon.

Shops, bars and restaurants sit within a short walk near the promenade and the beach, and Costa Teguise has a small commercial centre of its own.

The common areas are reached by ramps, and there are a limited number of adapted rooms fitted with walk-in showers. Contact the hotel directly if you have specific access requirements, since those rooms are a small, defined set rather than something you can pick from a booking page. Accessories for children and people with disabilities can be hired from the hotel.

For the island itself, its beaches and when to go, see our Lanzarote guide.

A white hotel lobby under a circular glass skylight, with a curved navy bench seat around a lava rock planter of tropical foliage and a long reception desk beyond.
Reception in the main lobby.
A wide wooden sun deck with rows of loungers and folded parasols under mature palms, with a blue pool and a white slide behind.
The sun deck beside the pools.
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A door to close on a sleeping baby

Every room is a suite with a kitchen

Eight room types, all of them with a bedroom of their own, and what each one means with a baby or a toddler.

There's no standard double here. Every room is a suite, a bungalow or an apartment, which means a separate bedroom you can shut the door on, a living space and a kitchenette or a full kitchen. With a baby who naps in the day and goes down at seven, that's the difference between sitting in the dark from bedtime and sitting in your own living room. A kitchen also means milk warmed at three in the morning, porridge at six and fruit and yoghurt in the fridge, none of it dependent on the buffet's hours.

Five of the eight types are web-exclusive, sold only through h10hotels.com: the Suite For 4, both Family Suites with 2 Bedrooms, the Daisy Family Apartment and the Apartment Deluxe. If you're booking through a tour operator, those five won't be on the list.

Eight room types

Rooms and suites

The table is the full line-up with H10's official sizes. The guidance after it is which ones suit a family with a baby or a toddler, and why.

Every room type at H10 Suites Lanzarote Gardens with its official size, layout and view
RoomSizeLayoutView
Family Suite34 m²Separate bedroom, living room with a sofa bed, kitchenetteGarden
Family Suite Pool View34 m²Separate bedroom, living room with a sofa bed, kitchenettePool
Suite For 4 †34 m²Two separate bedrooms with their own doors, no living room, kitchenettePool
Family Suite with 2 Bedrooms †53 m²Two bedrooms, living room with kitchenette, bathroom, terrace with sun loungersGarden
Family Suite with 2 Bedrooms Sea Views †53 m²Two bedrooms, living room with kitchenette, bathroom, two terracesSea
Bungalow45 m²Two levels, with stairs: separate bedroom, living room with a full kitchen, two terracesGarden
Daisy Family Apartment †70 m²Two bedrooms, one with bunk beds, two lounges, two bathrooms, full kitchen, terrace. First floor, no liftNot stated
Apartment Deluxe †70 m²Two bedrooms, two bathrooms, one of them en suite, living and dining room, full kitchen, four terracesGarden

The two Family Suites at 34 m², garden and pool view, are the entry rooms and share a layout: one bedroom, a living room with a sofa bed and a kitchenette. The only difference between them is what the terrace or balcony faces. At 34 m² they're snug for two adults and a baby once a cot is in the bedroom, so in practice they're most comfortable for one small child rather than two, even where a rate's maximum is set higher.

The Suite For 4 splits that same 34 m² differently: two separate bedrooms with their own doors and no living room. Where a baby and a toddler each need their own sleeping space, that's the trade you're making, two doors in exchange for the lounge.

The Family Suite with 2 Bedrooms at 53 m² gives you two proper bedrooms, a living room with a kitchenette, a bathroom and a terrace with sun loungers. The Sea Views version is the same 53 m² with sea views and two terraces. Both cost more than the entry suites, and for two children plus adults they're the ones with room to spare.

The Bungalow at 45 m² is on two levels, with stairs between the bedroom and the living room and its full kitchen, plus two terraces. The Daisy Family Apartment at 70 m² is the only room with bunk beds, and it has two bedrooms, two lounges, two bathrooms and a full kitchen; it's on the first floor with no lift, which rules it out if you're carrying a pram up and down or have a baby who can't manage stairs. The Apartment Deluxe is the other 70 m² option and the largest room in the line-up, with two bedrooms, two bathrooms (one en suite), a living and dining room, a full kitchen and four terraces. Its floor isn't stated anywhere, so ask when you book if lift access matters to you.

H10 doesn't set out a maximum occupancy for its room types. Some operators list their own limits, in the region of four people plus an infant for a Family Suite and five plus an infant for a Bungalow, but those are the operator's contracted maximums rather than the hotel's, and they may not hold for a direct booking. Check the number your own rate allows at the time of booking. Whether children stay free works the same way. It depends on the rate and the operator, so the official booking page is where to settle it.

One guest described staying in the "la Gomera" part of the hotel, near the children's playground and quiet. H10 doesn't publish its block names, so it isn't a choice you can make on a booking form, though it's the sort of preference worth mentioning if you email ahead.

A suite bedroom with a large double bed, a wooden headboard and framed fish prints, a travel cot beside it and sliding doors onto a terrace with a sun lounger.
A suite bedroom with a cot
A grey-tiled bathroom with a level walk-in shower, grab rails beside the shower and the toilet, a wall-mounted basin and a wooden slatted bench holding toiletries.
The bathroom in one of the adapted rooms, fitted with a walk-in shower.
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One buffet and two bars

Every restaurant and bar

Where you eat, what the children's buffet is and how the two board types differ.

Famara is the restaurant, and it's a buffet: breakfast and dinner, with a show-cooking station, a boulangerie and themed dinner nights. It has a dedicated family section with a children's buffet at both meals, and high chairs. That children's buffet is the provision, so there's no separate à la carte children's menu to order from. Being a buffet, dinner needs no reservation, which is the useful part with a toddler whose appetite turns up when it turns up. Breakfast is included on both board types, and there's a late breakfast service.

The range covers Canarian and Moroccan dishes, European and British options, salads, desserts, a chocolate fountain and ice cream. Menus for allergy sufferers and coeliacs are available on request, and one guest with a gluten allergy reported the chef walking the buffet with them at each meal, which is a level of attention worth knowing about if you've been let down elsewhere.

Pool Bar Paradise opens 10am to 11.30pm for cocktails and poolside snacks, with live music in the evenings. Its HUT FOOD service runs 11.30am to 5.30pm: cold and hot snacks, sandwiches, salads, fruit and soft ice creams. That's included on All Inclusive and charged à la carte on any other basis, so it's the difference between a free ice cream at four o'clock and a bill.

Río Bar opens 7pm to 11pm, with cocktails, live shows for children and adults and the Minidisco with the Daisy mascot.

H10 runs a hotel web app carrying live menus and bar information, which is the quickest way to see what's on while you're there.

What All Inclusive covers

Food and drink from 10am to 11pm, cocktails and snacks in the same window, the Famara buffet at breakfast and dinner, the homemade baby purées, the late breakfast service and one hour free on the tennis court per room per stay. The HUT FOOD snacks at Pool Bar Paradise are included too. Half Board is the other option the hotel sells.

A bright buffet restaurant with pale wood tables and blue chairs, turquoise-tiled counters, a copper extractor hood over an open kitchen and a fish mural along the back wall.
Famara, the buffet restaurant, which serves breakfast and dinner.
Two chefs working behind a white and turquoise-tiled counter under copper heat lamps, with stacked plates alongside and a blue fish mural on the wall.
The show-cooking station at Famara.
An outdoor terrace of white and black tables and chairs under large cream parasols, with palms and a glass-fronted building behind.
The outdoor dining terrace.
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Three pools and a windsurfer's beach

Pools and water features

What the three pools are, what the pirate ship is and what the beach nearby is like.

There are three outdoor pools and no indoor pool. The main pool is heated. The adventure pool is the family centrepiece, with a waterfall and the Daisy Adventure pirate ship, which carries five slides. The third is a dedicated children's pool, separate from the adventure pool and also heated.

The pirate ship is the water-play feature here. There's no separate splash pad at ground level, and no adults-only pool, so the water is shared between everyone all week. If you need to know how deep the children's pool is before you commit, that's a question for the hotel rather than something the booking page will tell you.

A large turquoise pool with a wooden pirate ship at its far edge, white low-rise resort blocks and palms behind, and volcanic rock and hibiscus in the foreground.
The adventure pool, where the pirate ship sits.
A wooden pirate ship at the poolside with two white open slides and an enclosed white tube slide running down into clear turquoise water.
The pirate ship
A shallow pool with a small play tower under a green palm-shaped parasol, a stone elephant sculpture at the water's edge and the pirate ship beyond.
The children's pool, which sits beside the pirate ship.
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Golden sand, a flat walk away

The beach

Playa de las Cucharas is 250m from the hotel, a flat promenade walk that guests describe as under five minutes, with no road crossing to manage. It's Costa Teguise's principal and largest beach: golden sand, a long promenade running alongside it and shops and bars behind.

It faces north-east, and the steady trade wind that arrives there makes it one of Lanzarote's best windsurfing and kitesurfing beaches. The same wind means it can be breezy and the water choppy. The northern end, the one nearest the hotel, is described as the calmer part, though this isn't one of Lanzarote's sheltered beaches: Playa Flamingo over at Playa Blanca is the one more often named as calm enough for the very youngest. That same wind also cools the hot afternoons in high summer.

Playa de las Cucharas has held Blue Flag status in past years.

Two other beaches are within reach. Playa de El Jablillo is a cove about 1.2 miles (2 km) away on foot, which H10 describes as a kind of natural pool and good for snorkelling. Playa de Famara is about 15 miles (24 km) north by car, a big wild surf beach under cliffs, worth the drive for the scenery rather than for paddling with young children.

From six months to seventeen

Babies and toddlers

The crèche and how to get a place, the kit you don't need to pack and everything else that fills a family day.

The Babyclub takes babies from six months to two years. It's a crèche with games and pedagogical activities in a dedicated space, and it has an outdoor terrace and a playground kept exclusively for babies. It runs Monday to Friday, 9am to 1pm, with pickup at 12.45pm, and it runs all year.

It's a paid service, it has limited places and it requires a prior reservation. That's the one thing to sort before you travel rather than on your first morning. Childcare from six months is why many families look at this hotel, and it isn't a walk-in crèche.

The baby kit is free from reception: a cot, a bathtub with a thermometer, a changing mat, potties, a child's toilet seat, a child's step, a bottle warmer and a blender. The blender and the bottle warmer are the two that most often get carried from home, so that's a chunk of the case back.

Homemade fruit and vegetable purées are made on request at the front desk, included for Half Board and All Inclusive guests and charged separately otherwise. Formula and jarred baby food come from the supermarkets in Costa Teguise rather than the hotel; the purées are what the hotel itself provides.

Babysitting is available for full days or by the hour, on request, with a prior reservation and an extra charge.

Five clubs, five age bands

The Daisy Club, age by age

The childcare programme is branded the Daisy Club after the hotel's mascot, and it runs five clubs, each with its own age band. The Babyclub is the first of them, covered above. Here's the rest, and the seasons matter as much as the ages.

Miniclub, three to five. Games, arts and crafts, psychomotor activities, theme days, recycling and ecology, reading and sports, using the Miniclub house, a playground and a sports court, with a children's library and the Daisy garden alongside. Evenings bring the Minidisco with the Daisy mascot. Monday to Saturday, 10.15am to 1.30pm and 3pm to 5pm, all year.

Maxiclub, six to eight. A playground with a zip line, a sports court, cookie making and pizza making, theme days and big-screen movie nights with popcorn. Monday to Saturday, the same hours, all year.

Juniorclub, nine to twelve. Pool games, sports competitions, an Olympics, trips to the beach and the aquarium, teamwork games, arts and crafts, dance, language games, the PlayStation and Wii room, movie nights, evening shows and themed parties. Monday to Saturday, the same hours. This one runs during the school holidays only: the last week of June to the first week of September, Christmas and Easter.

Teenclub, thirteen to seventeen. Sports, excursions at an extra charge, beach games, outdoor activities, the PlayStation and Wii room, movie nights and evening parties in "La Cueva", the area beside the pool. Monday to Saturday, school holidays only, on the same dates as the Juniorclub.

The Babyclub's published days are Monday to Friday and the other four run Monday to Saturday, so no club is scheduled on a Sunday. Ask the hotel about staff-to-child ratios if that's part of your decision. The clubs take children up to seventeen, which is a separate thing from the age at which a booking system stops pricing someone as a child, so check how your children are priced when you book.

On resort

Things to do

The Blue Team runs the daytime activities: football, volleyball, tennis, water polo, aquagym, darts, archery, rifle shooting, pétanque, billiards, table tennis, Spanish language classes and recycled craft workshops. There's a morning exercise programme Monday to Saturday too, covering Zumba, batuka, aerobics, stretching and yoga.

The multi-sports court is free. The tennis court costs extra, though All Inclusive includes one hour per room per stay. There's a children's sports court as well.

There are two children's playgrounds for all ages with a zip line, the zip line sitting in the Maxiclub area, plus the playground kept exclusively for babies within the Babyclub. The PlayStation and Wii competition room is the one the Juniorclub and Teenclub use. The gym is free for guests, with no access for under-sixteens.

Evenings run from the Río Bar from 7pm: shows for children and adults, the Minidisco with the Daisy mascot, Disney-themed and musical shows performed by hotel staff, plus occasional outside performers. The entertainment team is the thing guests name more often than anything else about this hotel.

The Despacio Beauty Centre has a sauna, a Turkish bath and treatment rooms with a menu of massages and body treatments. Both the water area and the treatments carry an extra charge and need a prior reservation, so check the menu and book when you arrive rather than turning up on the day.

Off the park

The area and days out

Map of the area around H10 Suites Lanzarote Gardens, showing the resort, the nearest airport and the main family days out

Costa Teguise itself, then the volcanoes, caves and animals within an hour's drive.

Costa Teguise is the smallest and most locally-influenced of Lanzarote's three main resorts, alongside Puerto del Carmen and Playa Blanca, and it's the island's watersports hub. Its pedestrianised commercial centre at Las Maretas holds restaurants, supermarkets and bars, and it's a walk rather than a drive from the hotel.

Aquapark Costa Teguise is a water park inside Costa Teguise itself, reachable on foot or by bus and a half-day rather than a full one. Check it's open and what it costs before you set off.

Ten to fifteen minutes north are two of César Manrique's works. Manrique was the Lanzarote artist and architect whose buildings shaped how much of the island looks. Jameos del Agua is his underground lava tube with a lagoon inside it, open daily 10am to 5pm. Cueva de los Verdes, a volcanic cave system nearby, is open daily 9.30am to 4.15pm and needs tickets bought online in advance. About twenty minutes north, the Jardín de Cactus is his cactus garden at Guatiza, open daily 10am to 5pm.

Timanfaya National Park, the Montañas del Fuego, is 45 to 55 minutes south-west: a volcanic landscape you see on a coach tour over the lava fields, open daily 10am to 5pm, tickets online in advance.

Rancho Texas Lanzarote is a Wild West-themed park near Puerto del Carmen, 25 to 30 minutes south, with animals, water attractions, an environmental cave and outdoor activities.

Further out, Mirador del Río is Manrique's clifftop viewpoint at the island's northern tip, about 40 minutes north, open daily 10am to 4.40pm. Arrecife, the capital, is 10 to 15 minutes south, with the Castillo de San José contemporary art museum and the waterfront. Casa Museo del Campesino, a rural museum near San Bartolomé, is 15 to 20 minutes south-west, open daily 10am to 6pm.

A car makes all of this much easier, and parking at the hotel is free, so it costs you nothing to keep one for the week. The buses serve the main resorts and there's a stop outside the hotel, though the volcanic parks need connections. Taxis are readily available.

The verdict in detail

Loves and gripes

What guests rate and what they flag, how the scores read, the journey in and the weather month by month.

Across the review sites this hotel sits at around 4.4 to 4.5 out of 5, and the picture is consistent rather than split: TripAdvisor and Google both around 4.5, from roughly 5,000 and 1,800 reviews, and H10's own review system at 4.4 from about 3,700, as of June 2026. It took a TripAdvisor Travellers' Choice award each year from 2020 to 2023. H10's own score was 4.5 from 3,418 reviews back in 2024, so it has shifted a tenth on a growing sample, which is noise rather than a direction of travel. Treat all of it as a rough steer.

What families love

  • The friendliness of the staff, the single most consistent theme, often naming individuals.
  • The Blue Team entertainment staff.
  • The variety in the children's clubs.
  • The range at the buffet, and the way allergies are handled.
  • The location, for the beach, the buses and the restaurants nearby.
  • The cleanliness.
  • The value on All Inclusive.
  • Families who return year after year, which is the pattern that says most.

Common gripes

  • Signs of wear and tear in some rooms and areas.
  • A buffet that doesn't suit every taste, which is the nature of a buffet resort.

The wear and tear is the counterweight, and it needs its context. This is a mid-range 4-star that isn't newly refurbished, and it's priced as one. The review that raises the point most directly still scored the hotel four out of five, and it sits alongside consistent praise for the staff, the entertainment and the children's provision. One five-star reviewer mentioned that a few TripAdvisor reviews had worried them before they booked, which points to a tail of more critical ones behind that 4.5, even as the aggregate holds there across thousands of reviews.

From the airport

Getting there and when to go

Lanzarote airport, ACE, sits at Arrecife, about 10 miles (16 km) from the hotel by road, and the drive takes roughly 15 to 20 minutes depending on traffic. That's short enough that a taxi from the rank is a fair alternative to booking a transfer in advance.

There's a free outdoor car park at the hotel, and a bus stop directly outside with good connections if you'd rather not drive. Check-in is from 3pm and check-out is by noon, and there's luggage storage if you land early.

Month by month

Weather

The hotel appears to stay open year-round, and the figures below are typical monthly averages for Arrecife, about 7 miles (12 km) along the same coast and the nearest reference point.

August is the warmest month at 30°C in the day, with September at 29°C, and January is the coolest at 21°C. The sea peaks at about 22°C in August and September and is at its coolest at about 18°C in February. Rain barely features: April to July record no rain days at all, December is the wettest month at roughly 17mm, and August is the sunniest at about nine hours a day.

Typical monthly weather for South Lanzarote (Puerto del Carmen and Playa Blanca)
MonthDaytime highOvernight lowRainWet daysSea temp
January21°14°17 mm319°
February21.5°14.5°16 mm218°
March23°15°11 mm219°
April24°16°4 mm119°
May25.5°17.5°1 mm020°
June27°19.5°0 mm021°
July29°21°0 mm022°
August30°21.5°0 mm023°
September29°21°4 mm023°
October27.5°20°12 mm223°
November24.5°17.5°15 mm322°
December22°15.5°17 mm320°

Typical monthly averages from weather-station records. Sea temperature is the open-water figure, so a sheltered bay can feel a degree or two warmer. The hotel appears to stay open year-round.

February and March give you winter sun without the high-season crowds. July to September are the hottest and sunniest, and sun protection for a baby matters most then. October and November hold 24 to 28°C with a sea still around 21 to 22°C and very little rain. Costa Teguise is notably windier than Playa Blanca, so with a very young child the wind is worth planning beach time around.

The practical layer

Health, supplies and practicalities

A 24-hour medical service is available on request at an extra charge. Supermarkets and pharmacies are within walking distance in Costa Teguise's commercial centre, which is where formula, jarred baby food and anything else you run out of will come from.

There's a self-service laundry at the hotel, washing machines and tumble dryers, at an extra charge. That's worth knowing before you decide how many outfits to pack for a baby.

Pets aren't allowed. Guide dogs are permitted in line with current legislation.

British citizens don't need a visa for Spain for stays of up to 90 days in any 180-day period, under the Schengen rules. Your passport needs to have been issued less than 10 years before you arrive and to be valid for at least three months after you leave. An EHIC or GHIC gives you access to Spanish state healthcare, and travel insurance is still worth having alongside it. Spain sits on standard check-before-travel advice, so the GOV.UK page below is the one to read before you go.

The questions parents ask

Questions

The things families ask most, the official pages worth a bookmark and when this guide was last refreshed.

How do we book a Babyclub place?

Contact the hotel directly on [email protected] or +34 928 59 01 00 once your dates are firm, since places are limited and can't be sorted on your first morning. If the crèche is the reason you're choosing this hotel, settle it before you pay the balance.

Do the clubs run every day?

Not on Sundays. Every club takes Sunday off, and the Babyclub runs weekdays only, so if you're counting on it for a few hours to yourself, count the weekdays in your stay rather than the nights.

Is there anything for a nine-year-old outside the school holidays?

No club of their own. The Juniorclub for nine to twelve-year-olds runs in the school holidays only, so outside those weeks they'd have the pools, the playgrounds, the multi-sports court and the Blue Team's programme instead. The Maxiclub for six to eight-year-olds runs all year, so a family with a seven-year-old and a ten-year-old would find only one of them has a club in October.

Can we get a ground-floor room?

You can ask, not book. Email the hotel before you travel and say why; one guest who did found reception accommodating. Rooms are allocated in advance, so asking at check-in is too late, and a request is never a guarantee. Where ground-floor access isn't negotiable, ask instead about the adapted rooms with walk-in showers, which are a defined category rather than a preference.

What should we check with the hotel before we book?

The floor of an Apartment Deluxe if lift access matters, since only the Daisy Family Apartment's first floor and lack of lift are spelled out. The staff-to-child ratios in the clubs, if that's part of your decision. The maximum number of people your rate allows in the room is the third, and that one is set by whoever you book through rather than by the hotel.

We’re booking through an operator. Does that change the rooms we can have?

Yes. Five of the eight room types are sold direct only, including both two-bedroom Family Suites and the two-bedroom apartments. If a two-bedroom layout is the reason you're interested, price the direct booking alongside the package rather than assuming the operator can offer it.

Is the tennis court included?

It costs extra, though All Inclusive includes one hour per room per stay. The multi-sports court is free. So one game is covered and a week of tennis isn't, which is worth knowing if racquets are going in the case.

Last updated 16 July 2026.