PortBlue Club Pollentia
PortBlue Club Pollentia is a 4-star resort in the north of Mallorca, laid out as a village of low-rise bungalows in landscaped gardens between the bays of Pollença and Alcúdia, with a nature reserve alongside. Families come for the green, quiet grounds, a family zone kept separate from an adults-only one, a children's splash pool and a full spa, a short walk across the coast road from a sheltered sandy cove.
On this page
Is it worth it?
Who Club Pollentia suits, the two-zone layout and the facts to skim first.
Club Pollentia works as two resorts in one, a low-rise village of bungalows across big landscaped gardens with a nature reserve next door. A family zone holds the main pool, the children's splash area and the kids' clubs, and a separate adults-only zone has its own pools, bar and restaurant. Guests rate the grounds and the staff most, along with a large adults-only spa that's unusual at this level. The main thing to weigh is the beach, a small sheltered cove directly opposite, reached by crossing the coastal road, rather than a long strand you step straight onto. The other is childcare. The Baby Club takes 1 to 4 year olds but a parent stays throughout, and there's no drop-off club at any age.
Best for
You want green, quiet grounds and a separate adults-only zone alongside a family zone, a big spa, and you're happy with a small cove beach a short walk across a road.
Maybe not for
You want to step straight onto a long flat beach, or you need a drop-off childcare club for a baby or toddler. There's no supervised drop-off club for a baby or toddler here.
Best ages
Works from babies up. The Baby Club (1 to 4) needs a parent alongside; the Mini and Maxi clubs (5 to 12) don't. Under-1s have babysitting only.
What stands out
The nature-reserve setting and gardens, the separate adults-only and family zones and a 3,000 m² adults-only spa that's rare for a 4-star.
What to check
The board basis, since drinks aren't included on half board; whether you're booking direct for spa access; and the exact opening dates for your year.
Where is it?
On the coast road between Alcúdia and Puerto Pollença in north Mallorca, opposite a small cove, about 60 minutes from Palma airport.
Quick facts for families
What the resort is like
Where Club Pollentia sits, how the grounds are laid out and what that means for getting around.
The resort sits on the coast road between Alcúdia and Puerto Pollença, at the northern end of the Bay of Alcúdia, with the s'Albufereta nature reserve right alongside. That setting is a big part of the appeal. Rather than a block on a busy strip, it's a spread of low-rise 'village' buildings, 15 of them, across 85,000 m² of landscaped gardens, with ponds, lawns, palms, bridges and fountains between them. Guests often single out the grounds, and sitting between two towns, it's a good base for exploring the north of the island. For the wider area, its beaches and when to go, see our Mallorca guide.
The size does mean some rooms are a fair walk from the pools and restaurants. Electric golf buggies run guests and luggage across the grounds, but they aren't offered automatically, so ask at reception when you check in, especially if you're given a room in a far building. The ground is flat, so a pushchair is manageable on the paths, and a ground-floor room removes any stairs or lifts. The resort lists adapted accesses and adapted rooms among its facilities; if accessibility is a priority, check the specific paths and routes with the resort when you book.
There's no room service. Snacks are served at Bar Aquarius by the family pool from 11am to 5.30pm, and meals run at set buffet times, so a late arrival or a return from a long day out can find nothing to eat on site. It's worth carrying some snacks. Reception is staffed 24 hours, which is the fallback for anything you need overnight with a baby, and there's a shop on site for nappies, wipes, sunscreen and the like.
A few smaller things guests mention: parking on site fills up in the busiest weeks, so arrive early for a space; grounds mowing starts around 9am, which light sleepers near the lawns may hear; and room-to-room sound insulation is only moderate, worth knowing if you've a baby napping. The group runs a sustainability programme it calls BlueMovement, with the buildings set into the gardens and habitat and eco-themed events through the week.
Every restaurant and bar
The two buffets, the à la carte grill, all three bars and how the board actually works.
There are three restaurants and three bars, split across the two zones. How you eat depends on your board basis, and the board is worth getting right before you book.
Denario is the main buffet, in the family zone, open for breakfast, lunch and dinner with show-cooking and a large terrace. It's where families eat, and the buffet suits young children, who can pick what they want rather than order from a menu. One family noted fewer plain options than they'd seen elsewhere, so the choice is wide but not aimed squarely at very young or fussy eaters. On all-inclusive, the plan starts with lunch here at noon on arrival day.
Áncora is a second buffet, in the adults-only zone, open for breakfast and dinner only, with no lunch. All-inclusive and half-board guests can use both Denario and Áncora, so couples and adults who want the quieter zone eat here.
Tamarindos Creative Grill is the à la carte restaurant, open in the evening from 7pm to 11pm, with a Josper charcoal oven and Mediterranean cooking, and it's open to non-residents as well as guests. It's not the obvious choice for very young children, though the 7pm opening allows an early sitting. À la carte restaurants usually take bookings, so ask at the resort about reserving a table.
The bars follow the same split. Bar Aquarius is the poolside snack bar by the family pool, open 11am to 5.30pm for ice cream, drinks and snacks. Bar Tritón is the adults-only pool bar, over-16s only, for cocktails and premium drinks. Bar Luna is the lobby bar, open in the evening with views over the Bay of Pollença and a piano backdrop, for drinks rather than food. In the evening there's a dress code across the bars and restaurants: no swimwear, sleeveless tops or sportswear, with long or smart shorts for men at dinner.
How the board works
The resort runs on all-inclusive or half board. On half board, drinks including water are charged separately at meals, which catches some guests out, so budget for it or consider all-inclusive if you'd rather not. On all-inclusive you wear a wristband, which is non-transferable and yours alone; sharing your drinks with anyone not on all-inclusive gets your room downgraded to half board with no refund. Bar orders are signed for even on all-inclusive, so it's worth checking what's being logged against your room. Included drinks are served from 10am to 11.30pm, with some carrying a surcharge, so ask at check-in what's included. Alcoholic drinks are for over-18s, there's no food or drink service overnight, and the plan runs from noon on arrival day to noon on departure day.
Rooms and suites
Every room type with its official size, the pools and splash area, and the sheltered cove opposite.
The resort lists seven room types with several variants inside them, all sharing the same standard kit: a cot on request, a sofa bed in most, a fan, safe, hairdryer, air conditioning, heating, a balcony or terrace, free WiFi and daily housekeeping. The table below is the full line-up with the official sizes. Five of the rooms don't have a published size, and those are marked. The guidance after it is which suit a family with a baby or toddler.
| Room | Size | Sleeps | Notes |
|---|---|---|---|
| Basic Room | 18–22 m² | 2 adults | Two large beds, no sofa bed; compact for a family |
| Maris | Not stated | 2 or 3 | Two beds plus an optional sofa bed |
| Maris Upper Floor | Not stated | 2 or 3 | A guaranteed upper floor, more privacy and views |
| Village | 32 m² | Up to 4 | Two large singles plus a sofa bed |
| Village Classic | 40 m² | Up to 4 | Two singles plus a double sofa bed, open resort views |
| Village Pure | 40 m² | Up to 4 | Two singles plus a double sofa bed, white-toned décor |
| Village Ground Floor | 40 m² | Up to 4 | Ground floor, large terrace, direct garden access |
| Village with Private Garden | Not stated | Up to 4 | Renovated, with a furnished private garden |
| Village Kids Garden | Not stated | 4 | Double for parents, bunk beds and a sofa bed; garden with a slide |
| Village Suite | 44 m² | Up to 4 | Separate bedroom and living room, plus an extra WC |
| Village Suite with Bathtub | 44 m² | Up to 4 | As the suite, plus a bathtub |
| Suite & Spa Plunge Pool | 44 m² plus terrace | Up to 4 | A small private-terrace pool for cooling off |
| Suite Romantic Garden | Not stated | 2 adults | Couples only, private garden with a Balinese bed |
For a family, the standout is the Village Kids Garden. It has a double bed for parents plus bunk beds for the children and a sofa bed, and a private garden with a slide and a camping table, which makes it the natural choice for children of roughly 3 to 10. Its size isn't published. If you've a baby in a pushchair, the Village Ground Floor (40 m²) is the practical pick, with a large terrace and direct garden access and no stairs or lift to manage. For nap separation, the Village Suite and Village Suite with Bathtub (both 44 m²) give you a separate bedroom and a separate living room, so a cot can go in the lounge while you're in the bedroom; the bathtub version is handy for bathing a baby. Both sleep up to four, and a cot and, in some rooms, a folding bed bring the room up to that four rather than beyond it. The Village Classic and Village Pure (both 40 m²) are well-sized for a family of three or four where children are old enough to share a sofa bed. The Basic Room (18–22 m²) and the Maris rooms are too compact once a cot is in. The Suite & Spa Plunge Pool (44 m²) adds a small private-terrace pool for cooling off, which isn't a full swimming pool, and the Suite Romantic Garden is a couples-only room with a private garden and a Balinese bed.
Room condition varies by category. Some Maris rooms are dated, with the odd squeaky bed or shower door noted in reviews, while the Village-category rooms and the renovated Private Garden rooms are in better shape. The grounds and facilities are a strength throughout; it's the room fit-out that varies.
The pools
There are five outdoor swimming pools, two indoor pools and an outdoor relaxation pool for families, plus the children's splash area. In the family zone, the Main Pool is the hub, large with separate areas for children and adults, open 8am to 8pm, with Bar Aquarius alongside. The Splash Pool is the dedicated children's water-play area; the resort calls it a water park, though one guest noted there were no slides, so picture a splash and paddling area rather than a slide park. There's also an Outdoor Spa Pool for Families, a relaxation-focused pool that, despite the name, is separate from the adults-only spa complex and does allow families, open 8am to 8pm.
The adults get more of the water. The Sensations Pool and Adults-only Pool are for over-16s, the Infinity Pool built to look as though it merges with the sea, and Bar Tritón sits by the adults-only pool. The outdoor Semi-Olympic Pool is heated and used for training and an introductory diving lesson, open to adults from 7am and to families with an adult from 11am to 5pm; the Infinity Pool opens to families on the same 11am to 5pm window. Inside the 3,000 m² spa there's an indoor semi-Olympic pool and the wet circuit, both for over-16s only, so children can't use them.
Two things guests flag around the pools: towels are left to reserve sunbeds from early morning, most noticeable at the adults-only pool where the pool is on the small side, and one guest felt the water wasn't always as clean as it might be. The first is a common Mediterranean-resort gripe; the second is a single comment rather than a pattern.
The beach
The beach is a small sheltered sandy cove directly opposite the resort, known locally as C'an Cap de Bou and marketed as Pollentia Beach, at the northern, calmer end of the Bay of Alcúdia. The sand is fine and the water shelves in gently, which suits small paddlers, and this end of the bay is more protected from the wind than the busier south. To reach it you cross the coastal road. It's a short walk, so allow time to cross safely with young children. This isn't the famous 14 km Platja d'Alcúdia, which runs south from Port d'Alcúdia and is a short drive or bus ride away; other coves around Port de Pollença and Formentor are within 15 to 30 minutes by car.
Babies and toddlers
The childcare and kit for the youngest, everything that fills a family day, the spa and the days out beyond the gate.
This is the section to read closely with a very young child, because the childcare here isn't drop-off. The Baby Club takes children aged 1 to 4, but a parent stays with the child throughout, so it's a place to play together rather than childcare you can leave them at, and it costs extra. The Mini Club and Maxi Club cover 5 to 12 year olds across two programmes, and at that age a parent doesn't need to stay. Check the ages each club covers and the cost at booking. Under-1s aren't covered by any club. The one option for a baby is babysitting, available on request for children from 0 to 3 for an extra charge, arranged in advance. That's a paid, one-to-one arrangement so you can go out, not a supervised club.
On kit, a cot is available in every room; ask about any charge when you book. The Village Kids Garden has a slide in its private garden. It's worth checking high chairs and changing facilities with the resort too. The buffet is wide but not tailored to very young palates, so pack anything specific a weaning baby needs. The on-site shop covers nappies, wipes and sunscreen if you run short. For the Baby Club and Mini Club charges and hours, the high chairs and the opening dates, the resort's 24-hour booking office ([email protected]) or reception can confirm them before you book.
On resortThings to do
Plenty is laid on beyond the pools and beach. On the sport side there are six tennis courts, a multipurpose court for football, basketball and volleyball, a sailing school running kitesurfing, windsurfing and sailing itself, paddle surfing, a dive centre with an introductory lesson in the heated pool, directed yoga, pilates and aquagym classes, a putting green and archery with instructors. Court materials for tennis, football and volleyball are provided free through the Hobby Club; ask on arrival how court booking works. There's a Cycling Centre too, with a bike garage, workshop, washing area and professional bike rental, plus a welcome gift and carbs buffet for cyclists. It's set up for road cycling rather than the odd leisure ride. The gym has high-end machines but is indoors and for over-16s only.
A weekly entertainment programme runs through the season, with evening live music, main-stage shows, which get mixed reviews, and eco-awareness events tied to days like World Oceans Day. Around 31 October the resort puts on two or three days of Halloween activities, with a costume party, trick-or-treat and a pumpkin workshop, worth knowing if you're travelling late in the season. The Hobby Club also arranges excursions and hire: boat trips, horseback riding suitable for children, guided bus tours to Palma and the Caves of Drach, car, motorbike or boat rental, an island tour by tram, train, boat and bus and adventure days of hiking and caves.
Adults-onlyThe spa
The Ocean Spa & Wellness is a 3,000 m² spa over three floors, with views across the Bay of Pollença and the nature reserve. It's for over-16s only, with no exceptions, so it's adult time rather than something to do with the children. Inside there's a water circuit with a jacuzzi, jets, waterfalls, sauna, steam room and an ice fountain, a gym, an indoor semi-Olympic pool and an outdoor pool. The dry area includes a nudist sauna alongside the standard sauna and steam room, worth knowing before you go in. Treatments are by appointment, from aromatherapy and facials to reflexology and sports massage, with the full menu at spa reception. You can also watch the sunrise from the spa, with times posted at reception.
Spa access costs extra unless you book directly with PortBlue on the BeFan or BeLover BeBlue tiers, which include 90 minutes of free access a day. Guests who book through a third party pay to enter. BeBlue is PortBlue's own direct-booking scheme more broadly, too, with the BeFriend, BeFan and BeLover tiers giving 5%, 10% and 15% off respectively, plus a birthday discount and a discount on Europcar car hire. So if the spa or a lower rate matters to you, it's worth booking direct with PortBlue rather than through a third party.
Off resortThe area and days out
The resort sits between two towns and makes a good base. Alcúdia Old Town is a short bus ride away, a medieval walled town with 13th-century walls and gate, pedestrianised streets and markets on Sundays and Tuesdays. Puerto Pollença is a quieter coastal town with a pine-shaded seafront promenade and a marina, a short bus or drive for an evening out. The long Platja d'Alcúdia, 14 km of fine shallow sand with a Blue Flag, is a short drive or bus south. Hidropark Alcúdia, the only waterpark in the north of the island, is a few minutes' drive and open from around April to October. 2026 gate prices run €33.95 for adults and €25.95 for children aged 3 to 10, with under-3s free (last checked June 2026). Alongside the bigger slides it has zones built for younger children, with a giant octopus and mini-slides, a playground with water jets, and a shallow area of arches and animal features. The s'Albufereta reserve next door and the larger s'Albufera wetland are free to walk, with flat pram-friendly boardwalks and a bird hide near the resort. The Roman ruins of Pollentia, which give the resort its name, are in Alcúdia Old Town with a small museum, better for older children. Further out by car or Hobby Club excursion, Palma is 45 to 60 minutes, the Caves of Drach with their underground lake boat ride about an hour and a quarter and good from about age 4, the Sóller vintage train around 50 minutes and the cliffs and beach of the Formentor peninsula about 20 minutes north.
Loves and gripes
What guests rate and what frustrated them, how it compares in Mallorca, the journey in and the weather by month.
PortBlue Club Pollentia rates 8.4 out of 10 on Booking.com from over 2,000 verified reviews, with a Guests' Choice award and a ranking of 69th out of 344 hotels in Alcúdia. The Booking.com subscores run staff 8.9, WiFi 9.1, facilities 8.8, cleanliness 8.7, comfort 8.7, location 8.5 and value 8.3, so staff and WiFi are the highest-scoring parts. The recurring praise and gripes are below.
What families love
- The staff, the most consistent praise across reviews, for warm and helpful service.
- The green, planted grounds and the nature-reserve setting.
- The separation of the adults-only and family zones, which both couples and families rate.
- The kids' club, praised in the family reviews.
- The location for exploring the north of the island.
- The buffet variety, the spa and the free WiFi.
Common gripes
- Towels left to reserve sunbeds, most acute at the small adults-only pool.
- Fewer plain, child-friendly options at the buffet than some resorts.
- Some Maris-category rooms feeling dated.
- No food outside meal times, with no room service and snacks stopping at 5.30pm.
- The spa costing extra unless you book direct, and drinks charged separately on half board.
- Mosquitoes near the reserve, worst in May and early June.
- A minority report a rushed check-in or no offer of a golf buggy to a distant room.
How it compares
On our Mallorca shortlist, the clearest trade-off is the beach. Resorts like Iberostar Selection Albufera Park and TUI BLUE Alcudia Pins sit directly on the 14 km Platja d'Alcúdia, so you step from the resort onto a long flat beach, where here you cross a road to a small cove. What Club Pollentia offers instead is the nature-reserve setting, the separate adults-only zone, the Cycling Centre and the big spa, which those alternatives don't fully match. Its Baby Club taking 1 to 4 year olds is a plus for families with toddlers, but remember a parent stays throughout; it isn't drop-off childcare. On price it sits mid to upper-mid for a 4-star north-Mallorca all-inclusive.
| Resort | Beach | Childcare | Stands out |
|---|---|---|---|
| PortBlue Club Pollentia | Short walk across a road to a small cove | Baby Club 1–4 with a parent; no drop-off | Nature-reserve setting, adults-only zone, big spa |
| Iberostar Selection Albufera Park | Directly on the 14 km Platja d'Alcúdia | No club under 4 | Direct beach access |
| TUI BLUE Alcudia Pins | Directly on the 14 km Platja d'Alcúdia | Club from 0 to 3, TUI-direct only | Long flat beach on the doorstep |
Getting there
Palma airport (PMI) is about 60 minutes away by road. The resort's Hobby Club runs private transfers and a shared shuttle, but you have to arrange it before you travel; it isn't automatic with a booking. The A32 summer airport bus takes about an hour and is manageable with a fold-flat pushchair and light luggage, though not a full family load. There's a local bus stop right outside the resort, with tap-to-pay and routes to Alcúdia and Puerto Pollença. A hire car makes days out much easier, through the Hobby Club, which partners with Europcar and gives a discount to direct bookers, or independently; the old town of Alcúdia is 2.5 km away, Port d'Alcúdia 4.5 km and Puerto Pollença 5 km.
UK visitors need a passport under 10 years old on arrival with at least three months left beyond departure, and no visa for stays up to 90 days in any 180. The FCDO's Spain advice was updated with guidance on swimming safety for children in pools and the sea, worth a read given the resort's pools and the open water opposite; check gov.uk before you travel.
When to goWeather, month by month
The resort is open roughly April to November; confirm the dates for your travel year. June and September are the kindest months for little ones: warm days, a swimmable sea and either side of the August peak for heat and crowds. The figures below are for Alcúdia, where the resort shares the same coastal microclimate.
| Month | Daytime high | Overnight low | Rain | Wet days | Sea temp |
|---|---|---|---|---|---|
| April | 20° | 12.5° | 34 mm | 5 | 16° |
| May | 23° | 15.5° | 32 mm | 3 | 19° |
| June | 27.5° | 19.5° | 13 mm | 2 | 23° |
| July | 30° | 22.5° | 5 mm | 0 | 26° |
| August | 30.5° | 23° | 23 mm | 2 | 28° |
| September | 27.5° | 20.5° | 63 mm | 5 | 26° |
| October | 24.5° | 17° | 67 mm | 6 | 24° |
| November | 19.5° | 12.5° | 76 mm | 8 | 20° |
Typical monthly averages from weather-station records. Sea temperature is the open-water figure, so a sheltered bay can feel a degree or two warmer. The resort is open from roughly April to November; confirm exact dates for your travel year.
One local point the figures don't show: the nature reserve next door means mosquitoes are more of an issue here than at a typical strip hotel, at their worst in May and early June. Pack repellent and a plug-in for the room, which matters most for babies and toddlers.
Questions
The things families ask most, the pages worth a bookmark and when this guide was last refreshed.
How far is the beach, and how is the crossing with children?
It's directly opposite the resort, reached by crossing the coastal road, a short walk that needs a careful hand with young children. If stepping straight onto a long flat beach matters more to you than a small cove, a resort on the Platja d'Alcúdia to the south will suit better.
Does the beach have a Blue Flag?
The cove opposite the resort sits in the Alcúdia bay, which is known for clean water. For a Blue Flag beach specifically, the 14 km Platja d'Alcúdia to the south holds one and is a short drive or bus away.
Is there childcare we can leave a baby or toddler at?
Not as a drop-off club. The Baby Club (1 to 4) needs a parent to stay throughout, and under-1s aren't in any club at all. The only way to go out without your child is the paid babysitting, on request for 0 to 3, which you book ahead. If drop-off care for a young child is your priority, this isn't the resort for it.
What drinks are included on half board?
None at the table. On half board, drinks including water are charged separately at each meal, which surprises some guests. If you'd rather not pay per drink, the all-inclusive rate includes drinks from 10am to 11.30pm, though a few carry a surcharge worth asking about at check-in.
Do we get free use of the spa?
Only if you book directly with PortBlue on the higher BeBlue tiers, which include 90 minutes a day; book through a third party and you pay to enter. It's over-16s only either way, so it's adult time. If the spa is a big draw, price up a direct booking before you commit.
Can we get food outside meal times?
Not really. There's no room service, and the poolside snack bar stops at 5.30pm, so a late flight or a long day out can leave you with nothing on site until the next meal. Carry some snacks, and note reception is open 24 hours if you're stuck with a hungry baby.
When is the resort open?
It runs roughly April to November in line with the Mallorca season, with Halloween events marking the late-October end. Confirm the exact opening for your travel year with the resort before you book flights.
See PortBlue Club Pollentia photos
Open the PortBlue Club Pollentia photo gallery →Useful links
- PortBlue Club Pollentia: the resort's own site for rooms, board, the clubs and the spa.
- GOV.UK Spain travel advice: entry rules and safety updates, including swimming safety for children, before you travel.
- Mallorca with little ones: our guide to the wider region, its beaches and when to go.
Last updated 17 July 2026.
