Seaside Los Jameos
Seaside Los Jameos is a four-star beachfront all-inclusive on Playa de los Pocillos, the quieter northern strip of Puerto del Carmen on the south-east coast of Lanzarote in the Canary Islands. It spreads across several low, whitewashed Canarian-style buildings in 20,000 m² of subtropical gardens, a short walk over the promenade from a wide sandy beach and about ten minutes from the airport. Families come for the new Kids and Family Area, four heated pools, a well-rated buffet and a top-to-bottom refurbishment, the last rooms due to be finished around the turn of 2026.
On this page
Is it worth it?
Who it suits, what a big 2025 refurbishment changed and the facts to skim before the detail.
Seaside Los Jameos is a four-star all-inclusive that reopened in September 2025 after a top-to-bottom refurbishment, the last rooms still being finished into early 2026, on the quieter Los Pocillos beach at the airport end of Puerto del Carmen. It runs several low, whitewashed Canarian-style blocks through subtropical gardens rather than a single tower, with four heated pools, seven places to eat and drink and a new Kids and Family Area built where the tennis courts were. The refurbishment added a children's pool with slides, a babies' splash pool, a bigger kids'-club building and two new restaurants.
The single most important thing for families with a baby or toddler is that there's no crèche or drop-off childcare for under-fours. The Mini Club takes children from four, and under-fours can only join with a parent alongside. Families praise the food, the staff and the beach position; the recurring gripes are a scramble for sunbeds in peak season, a canteen feel indoors when the buffet is full and a new kids' pool with no shallow end. You'll get the most from it if you want a freshly refurbished, well-fed beach base ten minutes from the plane, and you don't need daytime care for a child under four.
Best for
You want a refurbished four-star beachfront all-inclusive a short drive from the airport, with a strong buffet, heated pools and a sandy beach across the promenade.
Maybe not for
You need a crèche or drop-off care for a child under four, or you want a shallow toddler pool right by the family area.
Best ages
Four and up for the Mini Club. Babies and toddlers are well catered for with kit and food, but there's no drop-off childcare below four.
What stands out
A refurbishment right through the resort, its last rooms due to be finished around the turn of 2026, a new Kids and Family Area and four heated pools open year-round.
What to check
Whether the Mini Club is free and what its daily hours are, and that the new kids' pool suits your child, since it has no shallow end.
Where is it?
On Playa de los Pocillos at the northern end of Puerto del Carmen, on the south-east coast of Lanzarote, about ten minutes from the airport.
Quick facts for families
What the resort is like
Where it sits, how the buildings and gardens are laid out and what the 2025 refurbishment changed.
Seaside Los Jameos sits on the south-east coast of Lanzarote, on Playa de los Pocillos, the quieter strip at the northern, airport end of the Puerto del Carmen resort. It's part of the Seaside Collection, a Hamburg group with hotels in Gran Canaria, the Maldives and Germany. The resort spreads across several low, whitewashed buildings in traditional Canarian style through 20,000 m² of subtropical gardens, so it reads as a garden complex rather than a single tower block. The architecture takes its cue from César Manrique, the Lanzarote artist and architect whose work shapes much of the island: wooden arches, volcanic stone, whitewashed walls and indoor tropical planting, with a lobby laid out like a Canarian courtyard under a large skylight.
The hotel is rated four stars. It set a public goal of five stars around the end of 2025 into 2026 as part of the upgrade, but it remains a four-star hotel. The whole resort closed on 2 March 2025 and reopened on 8 September 2025 after a full refurbishment by the London design studio Muza Lab, with finishing work running into late 2025. The look now is contemporary and pastel-toned, drawing on the island's volcanic colours, with marine motifs and the resort's seahorse mascot, Pepe, threaded through.
The refurbishment did more than redecorate. It added a new Kids and Family Area, with its own pool, a babies' splash pool, a playground and a bigger children's-club building, all built where the tennis courts used to be. It brought in two new places to eat, an à la carte restaurant called Arroz y Fuego and a poolside café, the Milk Lab, added outdoor cooking stations to the buffet, joined the two main pools with a waterfall, updated the spa, opened a new hair and nail salon and fitted a new gym. The rooms were refurbished block by block, with the last blocks due to be finished around the turn of 2025 into 2026.
There are 530 rooms in all, 67 of them family rooms. There are no golf buggies or internal transport, but the buildings sit across a single, walkable site and the ground through the gardens is largely level, which helps with a pushchair. For the wider island, its beaches, the volcano trips and when to go, see our Lanzarote guide.
Every restaurant and bar
The buffet, the new à la carte restaurant, the poolside cafés and bars and how much of it each board tier covers.
There are seven places to eat and drink, all either new in the September 2025 refurbishment or refreshed by it. Most people book all-inclusive, and there are two tiers of it; bed and breakfast and half board are sold too.
| Board | Meals and drinks | Arroz y Fuego |
|---|---|---|
| All Inclusive | Three buffet meals, snacks and drinks from 11:00 to 01:00 across the bars | 30% off the food |
| All Inclusive Premium | Adds quality wines, cava and champagne by the glass, à la carte lunch with table service, the full Milk Lab menu and a daily minibar | One dinner per person per 7 nights, then 30% off |
| Bed and breakfast or half board | Breakfast, or breakfast and dinner. Half board or all-inclusive can be added on arrival for a daily per-person supplement | Charged in full |
The Main Restaurant is the buffet, serving all three meals under a large covered terrace over the gardens. Live cooking stations were added in the refurbishment, and the dinner buffet runs a different theme each night, through Canarian, Spanish, Mediterranean, Asian, Indian, street food and South American. Gluten-free, vegetarian and lactose-free options are there on request. There's a separate children's buffet section, lower and easier for them to reach on their own. Breakfast is 08:00 to 11:00, lunch 13:00 to 15:00 and dinner 18:30 to 22:00. For an early-waking baby, an Early Bird buffet opens at 05:00 and a Continental breakfast at 07:00, both before the main breakfast starts. Indoors the buffet can feel like a canteen when it's full in peak season, and the terrace is the nicer place for dinner.
Arroz y Fuego is the new à la carte restaurant, serving Spanish rice dishes, paella and tapas. It's dinner only, Tuesday to Saturday, 18:30 to 22:30, and you need to book a table. All Inclusive guests get 30% off the food; All Inclusive Premium includes one dinner per person on a seven-night stay, then the same discount after that.
The Milk Lab is a poolside café doing shakes, homemade lemonades, waffles, sandwiches and cakes through the day, 11:00 to 18:00; all-inclusive covers a selection, and the Premium tier includes the full menu. Pepe's Shack is a kiosk in the Kids and Family Area with drinks, ice cream and waffles, 11:00 to 17:00, included on all-inclusive.
Of the bars, the Pool Bar serves the main pool area with cocktails, smoothies and ices, 11:00 to 19:00 in summer and to 18:00 in winter. By the lobby, the Piano Bar has live piano every night and shows televised sport, 18:00 to midnight. The Belingo Bar is the grown-up evening spot, with cocktails and live music, 20:00 to midnight; it also serves crêpes daily from 3pm at a stall outside the bar.
Dinner has a smart-casual dress code: long trousers or tailored shorts and a sleeved shirt, no sports shorts, sleeveless tops or flip-flops in the restaurant. Breakfast and lunch are relaxed, and covered swimwear is fine.
How the à la carte booking works
Arroz y Fuego is the one place you book a table, through reception or the all-inclusive booking process, and it runs Tuesday to Saturday only. The buffet and the poolside cafés take walk-ins, so there's nothing to arrange before you travel.
Rooms and suites
Every room type with its official size, the four heated pools across two areas and the beach across the promenade.
The rooms were refurbished block by block through 2025, with the last of them due to be finished around the turn of the year, and now have free Wi-Fi, a satellite or smart TV, a kettle, a hairdryer and a free safe. The categories, with their official sizes, are in the table below; the guidance after it is which suit a family with a baby or toddler.
| Room | Size | Sleeps | View | Good to know |
|---|---|---|---|---|
| Twin Room | 26 m² | Up to 3 | Garden or partial | Ground floor, two twin beds, balcony. The basic tier |
| Superior Room | 26 m² | Up to 3 | Garden, pool or sea | First to fourth floor, two twin beds, balcony |
| Double Superior Premium | 29 m² | Up to 3 | Garden, pool or side sea | Walk-in shower, armchair and desk |
| Deluxe Room | 29 m² | Up to 3 | Garden, pool or sea | Large balcony with two sunbeds, bathrobe, slippers, espresso machine |
| Deluxe Premium | 31 m² | Up to 3 | Garden, pool or sea | Extra-large balcony, larger bathroom, convertible Treca mattresses |
| Family Room | 33 m² | 2 adults + 2 children, or 3 adults + 1 baby | Land or side sea | Two twins plus a sofa bed or bunk, free cot, bathtub, ground-floor terrace option |
| Junior Suite | 37 m² | Up to 3 | Pool, garden or side sea | 39 suites, each with a balcony and sun lounger, espresso machine, bath with overhead shower |
| One Bedroom Suite | 45 m² | Up to 4 | Side pool or garden | A separate or visually separated sleeping area and a lounge with a sofa |
| Premium One Bedroom Suite | 56 m² | Up to 4 | Garden, pool or sea | Pull-out or convertible loft bed, freestanding bath and walk-in shower |
| Two Bedroom Suite | 70–90 m² | Up to 6 | Pool, garden or side sea | Two suites, for larger families |
| Accessible Twin Room | 26 m² | Up to 3 | Garden or partial | Ground floor, furnished terrace, wheel-in shower and grab rails |
| Accessible Double Superior Premium | 25 m² | Up to 3 | Garden, pool or side sea | Ground or first floor, wheel-in shower |
For most families with two young children, the Family Room is the one to look at. At 33 m² it takes two adults and two children, or three adults and a baby, with two twin beds plus either a sofa bed or a bunk, a free cot and a bathtub, which helps at toddler bath time. The views are land or side sea rather than the best outlook, but the extra beds are the point. A ground-floor Family Room opens onto a terrace, useful with a pushchair.
For a proper separate room, so a baby can nap while you sit up, the One Bedroom Suite at 45 m² gives a lounge and a separate or visually separated sleeping area for up to four, and the Premium One Bedroom Suite at 56 m² adds more space, a freestanding bath and a pull-out or loft bed. The Two Bedroom Suite runs 70 to 90 m² and sleeps six, for larger groups. Connecting rooms can be booked if you'd rather have children next door with a door between, and an extra bed for a child up to twelve can be added in any room.
A minibar is on request for a charge in most rooms and included in the suites, and every room has both USB-C and UK plug sockets. Two room types are adapted for wheelchair users, the Accessible Twin Room and the Accessible Double Superior Premium, both on the ground floor (the Premium also on the first) with a wheel-in shower and grab rails; the main entrance ramp is on the steep side, so it's worth telling reservations your needs before booking. Dogs up to 5 kg are accepted for €25 per dog per day (last checked June 2026). Rooms are no-smoking, with smoking allowed in designated outdoor areas and on balconies. Check-in is from 15:00 and check-out by 12:00, with late check-out on request.
Pools and water features
The pools sit in two separate parts of the resort. The main pool area has two large heated pools, joined by a waterfall in the refurbishment and lined with palms, with shallow ends children can use; these are the general, more adult-leaning pools. The new Kids and Family Area, built where the tennis courts were, is a different zone with its own water, plus a playground and its own sun-lounger area.
In the family area there's a heated children's pool with water slides. It's worth knowing this pool has no shallow end, so a toddler or a child who isn't a confident swimmer is better off in the babies' splash pool or the main pools, which do shelve shallow. The babies' splash pool has interactive water features and suits the very youngest children. All the pools are heated year-round, and there's no indoor swimming pool. Reserving sunbeds with towels isn't allowed and unused towels are cleared each day, though in peak season the loungers around the main pool still go early.
The beach
The resort backs onto Playa de los Pocillos, a wide, sandy beach reached across the promenade, a short crossing rather than a gate straight onto the sand. The water shelves in gradually and the beach is calm, which is what you want with young children, and it's quieter than the busier Playa Grande nearer the middle of Puerto del Carmen. Matagorda beach is about five minutes' walk north along the promenade.
Sunbeds and umbrellas can be hired on the beach, and there are showers; a cash machine is a couple of minutes away on the promenade. The hotel doesn't run beach water sports itself, but banana-boat rides, diving and snorkelling operate nearby.
Babies and toddlers
The crèche gap, the Mini Club from four and the baby kit that is and isn't provided.
The most important thing to be clear about: there's no crèche and no drop-off childcare for children under four. The Mini Club takes children from four to twelve, and under-fours can join only with a parent or carer alongside the whole time. If you need daytime care for a baby or toddler so you can have some time to yourselves, this resort doesn't offer it, and that sets it apart from some other Lanzarote family hotels that run a baby club.
What is provided for babies is solid. A cot is free on request, there are high chairs in the restaurant and the kitchen does children's meals, jars of baby food and homemade purées. There's a self-service laundry room, free to use, which is a real help with a baby. A bottle warmer and a baby monitor can be provided for a charge.
The Mini Club is named after Pepe, the resort's seahorse mascot, and runs six days a week from a larger new building in the Kids and Family Area. It's generally offered at no extra charge, though that's worth confirming when you book, and its daily hours aren't published, so email the hotel if your plans depend on them. The programme covers painting, handicrafts, dancing, games, beach trips and pool activities, with a Mini Disco six nights a week. In reviews the animation team comes up again and again as friendly and engaging, with children happy to go along.
Sports, games and the spaThings to do
There's plenty on site. Indoor and garden games run to two ping-pong tables, billiards, giant chess, boccia, shuffleboard, darts (over-twelves), mini golf, a library and a games room, with an archery range for over-eighteens. The gym has cardio and weights, refitted with Technogym equipment, open 05:00 to 22:00 and free for guests aged sixteen and over. Free fitness classes run if you book a day ahead, among them yoga and stretching, aqua gym, aqua bike, aqua jump and stand-up paddleboard yoga.
The resort has four tennis courts and a Peter Burwash International tennis school, but the courts have been unavailable since 1 March 2025 while they're relocated, with no reopening date given; the hotel arranges alternative courts nearby in the meantime. Two 18-hole golf courses are close, Lanzarote Golf about twelve minutes away and Costa Teguise about twenty, with discounted green fees and the hotel able to sort tee times, transport and coaching. It can also help arrange bike or scooter hire nearby, with secure storage for cycling. Diving, snorkelling and sailing run through local operators rather than the hotel, and there's a free test dive a week in the hotel pool as part of the children's activities. Evenings bring animation shows, live music, the Mini Disco six nights a week, piano seven nights, live music at the Belingo Bar and themed buffet nights, along with wine-tasting evenings featuring Lanzarote's volcanic wines. The hotel is also an official host for the Ocean Lava Lanzarote triathlon, worth knowing if you're visiting around the event.
The Wellness Centre has a sauna landscape that's free for guests: a Finnish sauna at 90°C, a steam bath at 45°C, a bio sauna at 50°C, a cold plunge pool, multi-sensory showers and a relaxation room, open afternoons from around 15:00. Treatments are paid, using the Natura Bissé range, and cover massages, facials, body wraps, manicures and pedicures, and there's a new hair and nail salon added in the refurbishment. The spa is open Monday to Saturday, 10:00 to 19:30, and Sunday, 14:00 to 19:30, with treatments by appointment. Spa access is included in the room price and treatments cost extra; there's no stated minimum age for the spa.
Puerto del Carmen and the island beyondThe area and days out
Puerto del Carmen town centre is about 3 km south, a five-minute drive or a half-hour walk along the beach promenade: the main hub for the resort, with the promenade, bars, restaurants, shops and the island's nightlife. Some families like the gap, keeping Los Pocillos quiet with the busier town an easy hop away. Our Lanzarote guide has the wider island in full.
Lanzarote's landscape is the draw for days out. Timanfaya National Park, the Fire Mountains, is about 20 to 25 minutes away, a volcanic landscape with camel rides and coach tours. The Cueva de los Verdes and Jameos del Agua, lava-tube caves designed by César Manrique, are around 20 minutes. The Lanzarote Aquarium, the largest in the Canaries, has a walk-through shark tunnel, and Rancho Texas in Puerto del Carmen is an animal park with shows, rides and a water section. Further afield, Aqualava water park at Playa Blanca is about 30 minutes south, volcano-themed and geothermally heated with slides and a lazy river, and the wild, protected Papagayo beaches are around 35 to 40 minutes down the same coast.
Loves and gripes
What guests rate and what frustrated them, how it stacks up against its Lanzarote rivals, the journey in and the weather by month.
What families love
- The food, praised for quality, freshness and the themed buffet nights.
- The staff, singled out for warmth, with guests returning year after year.
- The beach position, right across the promenade from a calm, sandy beach.
- The Mini Club and the animation team.
- The spa, with its sauna and plunge pool.
- The fresh, clean feel since the 2025 refurbishment.
- Good value for what's included on all-inclusive, even though it's no longer the budget option it once was.
Common gripes
- A scramble for sunbeds around the main pool in peak season.
- A canteen feel indoors at the buffet when it's full; the terrace is better.
- The new kids' pool has no shallow end for the youngest children.
- Tennis closed while the courts are relocated.
- Higher prices since the refurbishment, no longer the budget option it was.
Across the review sites it rates well, though the scores come secondhand from listing sites rather than a direct read. On those figures TripAdvisor puts it at 4.5 out of 5 from around 6,500 reviews and tenth of the Puerto del Carmen hotels, and Booking.com sits near 8.9 out of 10, so take them as a rough steer rather than exact. Since the resort only reopened in September 2025, the recent reviews are the ones to weigh most.
Against the other Lanzarote family resortsHow it compares
Lanzarote has several family resorts, and the thing that sets Los Jameos apart is the short airport run set against the lack of a crèche. Princesa Yaiza in Playa Blanca is a five-star with a crèche for under-threes, but it's a 30 to 40 minute drive from the airport; Los Jameos is about ten minutes away and better value, though without that under-four care. TUI BLUE Flamingo Beach, also at Playa Blanca, has a baby club from birth to three and a longer transfer. On the same Los Pocillos stretch, Aequora Lanzarote Suites is the closest neighbour, while Los Jameos has the stronger reputation for food and staff. H10 Suites Lanzarote Gardens over at Costa Teguise runs a baby club from six months and sits by an especially sheltered, shallow toddler beach, about half an hour away; Los Jameos wins on food, feel and the recent refurbishment and is nearer the airport.
From the airportGetting there and when to go
Lanzarote airport is about 4 km from the hotel, so a taxi is roughly ten minutes, which the hotel puts at around €10 to €15. A coach transfer is around fifteen minutes, and the public Intercity bus also runs from the airport. Parking around the hotel is free. There's no minimum stay noted, and the resort is open year-round, so timing is about the weather rather than the season. Lanzarote is a year-round destination, with daytime highs of 20°C even in January and February and the pools heated in every month; September has the warmest sea, at 23°C.
Month by monthWeather
Puerto del Carmen has one main climate across this flat island, so these figures apply to the resort. It's mild and dry for most of the year and never cold; the easiest swimming is summer into early autumn, when the sea is warmest. The sun is strong year-round, with UV peaking at 11 in high summer, so sun protection matters in any month.
| Month | Daytime high | Overnight low | Rain | Wet days | Sea temp |
|---|---|---|---|---|---|
| January | 21° | 14° | 17 mm | 3 | 19° |
| February | 21.5° | 14.5° | 16 mm | 2 | 18° |
| March | 23° | 15° | 11 mm | 2 | 19° |
| April | 24° | 16° | 4 mm | 1 | 19° |
| May | 25.5° | 17.5° | 1 mm | 0 | 20° |
| June | 27° | 19.5° | 0 mm | 0 | 21° |
| July | 29° | 21° | 0 mm | 0 | 22° |
| August | 30° | 21.5° | 0 mm | 0 | 23° |
| September | 29° | 21° | 4 mm | 0 | 23° |
| October | 27.5° | 20° | 12 mm | 2 | 23° |
| November | 24.5° | 17.5° | 15 mm | 3 | 22° |
| December | 22° | 15.5° | 17 mm | 3 | 20° |
Typical monthly averages from weather-station records. Sea temperature is the open-water figure, so a sheltered bay can feel a degree or two warmer.
Health and practicalities
Pharmacies, supermarkets and cash machines are within walking distance on the promenade, with a wider range in Puerto del Carmen town, and Arrecife General Hospital is about ten minutes away. As part of Spain, a GHIC or EHIC covers state healthcare; UK visitors can travel visa-free for up to 90 days in any 180, need a passport issued within the last ten years and valid for at least three months after they leave, and the EU's biometric Entry/Exit System may apply from late 2026.
Lanzarote's tap water is desalinated and safe but tastes flat, so most people buy bottled water, which is cheap locally. On access, there are ground-floor adapted rooms with wheel-in showers and grab rails; the main entrance ramp is steep, the beach is reached across the promenade, and there's a wheelchair-friendly bus stop opposite.
Questions
The things families ask most, the official page worth a bookmark and where to see the photos.
Is there a crèche or childcare for a baby or toddler?
No. There's no crèche or drop-off care under four, and under-fours can only join the Mini Club with a parent alongside. If you need daytime childcare for a younger child, look at a Lanzarote resort that runs a baby club, such as one over at Playa Blanca or Costa Teguise, rather than this one.
Can we get a cot and an extra bed for an older child?
Yes. A cot is free on request, and an extra bed for a child up to twelve can be added in any room. Ask for both when you book so they're set up before you arrive.
How do we get from the airport, and is it far?
It's about 4 km, so a taxi is roughly ten minutes and the hotel puts the fare at around €10 to €15. A coach is about fifteen minutes and the public Intercity bus runs too. Nothing needs booking ahead unless you want a private transfer arranged.
Is the beach safe for a toddler to paddle?
Playa de los Pocillos is sandy and calm and shelves in gently, which suits paddling, but you reach it across the promenade, so it's a road to cross with a small child. Sunbeds and umbrellas are hired on the beach rather than included in the stay.
Which room gives a baby a separate room to sleep in?
For a door to close on a nap, book a suite. The One Bedroom Suite has a separate or visually separated sleeping area, and the Premium One Bedroom Suite adds more space and a freestanding bath. The Family Room has more beds but is open-plan.
Is there golf nearby?
Yes. Two 18-hole courses are close, one about twelve minutes' drive and the other about twenty, both with reduced green fees for guests. Ask reception and they'll book your tee times and sort transport there, so there's nothing to arrange before you fly out.
Can we add all-inclusive after we arrive?
Yes. Bed and breakfast and half board are sold, and half board or all-inclusive can be added on arrival for a daily per-person charge, so you're not locked into a board basis at booking.
Is this the same place as the Jameos del Agua caves?
No. Seaside Los Jameos is the beachfront hotel on Playa de los Pocillos. Jameos del Agua is a Manrique-designed lava-cave attraction elsewhere on the island. Some listings call the hotel "Seaside Los Jameos Playa", but that's the same resort.
See more Seaside Los Jameos photos
Open the Seaside Los Jameos photo gallery →
Useful links
- Seaside Los Jameos: the resort's own site for rooms, board tiers and the children's club.
- GOV.UK Spain travel advice: entry rules and safety updates before you travel.
- Lanzarote with little ones: our guide to the island, its beaches and when to go.
Last updated 17 July 2026.
