Zafiro Palace Alcudia
Zafiro Palace Alcudia is a large five-star all-inclusive in Port d'Alcudia, on the north coast of Mallorca, between the sheltered Bay of Alcudia and the Sierra Tramuntana mountains and a short, flat walk from Alcudia Beach. It's the flagship of the Zafiro Palace Collection, built around 369 suites, six pools and a spread of restaurants, and families come for the pools, the children's clubs and the space of the suites.
On this page
Is it worth it?
Who it suits, how the all-inclusive and the layout work, then the facts to skim before the detail.
Zafiro Palace Alcudia is a large, modern five-star all-inclusive, and it reads as a real five-star rather than a four-star dressed up: the suites are bigger than most of its neighbours', the grounds are spacious and well kept, and there are six pools and a full children's programme in high season. The all-inclusive covers the buffet, one dinner a week at each of the four à la carte restaurants and drinks at the table. Room service and the minibar are charged on top, though, and there's little to eat between meals, so the Premium All-Inclusive label means less here than at an Ikos.
It suits a family whose youngest can join a club at four or older, and whose priority is entertainment, pool choice and room space rather than the closest possible beach. The beach is a flat ten-minute walk rather than on the doorstep, and there's no crèche or drop-off for children under four, who stay with you throughout. If that fits, the space and the clubs are the draw; if you need beachfront or childcare for a baby, one of the beachfront hotels nearby will suit you better.
Best for
You want a big modern all-inclusive with lots of pools, a full children's programme and roomy suites, and your youngest is four or older.
Maybe not for
You want to step straight onto the beach, or you need a crèche or drop-off for a baby or toddler under four.
Best ages
Four and up for the supervised clubs. Younger children are welcome but stay with you throughout, as there's no crèche.
What stands out
Six pools including a pirate ship pool and a climbable pool dome, large suites and a children's club you can just turn up to.
What to check
The à la carte restaurants run only from about May to October, the dress code for men at dinner and whether the kids' clubs carry a charge, plus lifeguard cover and pool depths when you arrive.
Where is it?
In Port d'Alcudia on the north coast of Mallorca, about 400 m from Alcudia Beach and roughly 43 minutes from Palma airport.
Quick facts for families
What the resort is like
Where it sits, how the site is laid out and what that means for getting around.
Zafiro Palace Alcudia is the flagship of the Zafiro Palace Collection and the first of its three hotels to open, so it's worth being clear this is the Port d'Alcudia property rather than its similarly named sisters at Andratx and Palmanova. It sits at C/Mar i Estany 35 in Port d'Alcudia, a flat, purpose-built resort town on Mallorca's north coast, between the sheltered Bay of Alcudia and the Sierra Tramuntana mountains, close to the marina and the lively summer strip.
The resort has 369 suites and is laid out as a large rectangle, with the pools, gardens and restaurants gathered in the centre and the suites wrapped around the edge, so it's self-contained and easy to picture: guests describe it as big, spacious and clean. The view depends on where your suite sits, too. A ground-floor swim-up suite looks onto the pool and the rows of sun loungers rather than the sea or the mountains, so if a view matters, that's worth knowing before you pick a room type.
Getting around is straightforward. The paths are flat and smooth, Port d'Alcudia itself is level, and there are no golf buggies to summon because you don't need them, so a pushchair rolls easily from the suites to the pools, the restaurants and the gate. The hotel carries a TripAdvisor Travelers' Choice award for 2026, which places it among the top tenth of hotels on the site, and it was a nominee for Best Resort in the 2026 Condé Nast Traveler Readers' Choice awards for a second year. For the wider island, its beaches and the best months, see our Mallorca guide.
Every restaurant and bar
The buffet, the four à la carte restaurants, the poolside bars and how the all-inclusive dining works.
There are five restaurants: the all-day buffet and four à la carte restaurants that open for dinner. The all-inclusive covers the buffet in full and one dinner a week at each à la carte restaurant, with the wine list, national beer, soft drinks and water included at the table.
The Market is the main buffet, open for breakfast, lunch and dinner, with live cooking stations, cheese stations and a wide spread of hot and cold dishes overlooking the garden. It runs children's menus, and twice a week it puts on a themed dinner built around Mallorcan, Italian, Mediterranean or Asian dishes. With no fixed sitting, high chairs and broad choice, it's the easy option with a baby or toddler, and it's the one restaurant that stays open outside high season, when it serves à la carte.
El Olivo is the Mediterranean à la carte restaurant, open for dinner only, cooking Mallorcan and Spanish regional dishes such as glazed beef with local wine and lamb loin in an amarena cherry sauce. El Pórtico is the Italian, dinner only, with meat, fresh fish, pasta and Italian puddings like panna cotta with berries. Tastes & Sushi Bar is the Asian and Japanese restaurant, dinner only, with sushi made to order. La Veranda is the poolside grill and bistro, open all day for grilled tapas, meats and salmon at lunch and al fresco dinners; it's also where the midday and afternoon all-inclusive snacks come from, ice cream, fruit and sandwiches served from about half past ten to midday and again from four to six.
The Market buffet runs children's menus. The four à la carte restaurants are dinner-only fine-dining venues, so don't count on a separate children's menu at El Olivo, El Pórtico, Tastes & Sushi Bar or La Veranda.
How the all-inclusive dining works
One dinner at each à la carte restaurant is included per seven-night stay, booked through the hotel app, reception or the Coffee Corner. Wine, national beer, soft drinks and water come with the meal, though some dishes and drinks carry an extra charge. The à la carte restaurants open only in high season, roughly May to October; outside that the buffet is the one restaurant running. There's a dress code at the à la carte restaurants, smart clothes with long trousers for men, so pack for it if you're travelling light. Room service and the minibar aren't part of the all-inclusive and are charged separately, and there's little included to eat between mealtimes beyond the pool-bar snacks, so it's worth setting expectations if you're used to a fuller all-inclusive.
Three bars serve the pools and the main building. The Wet Bar is a swim-up bar in the main pool, with the Dry Bar poolside alongside it, though both open depending on how busy and how warm it is. The Blue Lounge Bar sits in the main building for wine and the evening shows, and its Coffee Corner does sandwiches and pastries from about half nine to five. The Sylvan Drinks Truck is parked by the pool for cocktails, mojitos and champagne brought to your sunbed. The cocktails across all the bars are put together by the mixologist Rafa Martín, with the likes of an Aperol Spritz with grapefruit foam on the menu.
Rooms and suites
Every suite with its official size, the six pools and the walk to Alcudia Beach.
Everything here is a suite rather than a standard hotel room, in three sizes, Junior, One Bedroom and Two Bedroom, each of which comes in several versions: a standard balcony suite, a swim-up suite with direct access to a shared ground-floor pool, a two-storey Royal Terrace with a rooftop terrace, and, new for the Junior size, a ground-floor suite with its own private pool. The Owner Suite sits above them all. The table below is the full line-up with official sizes and occupancy; the guidance after it is which suit a family.
| Suite | Interior | Terrace | Sleeps | Notes |
|---|---|---|---|---|
| Junior Suite | 44 m² | Balcony | 2 adults + 2 children | King bed and lounge; pool view at extra charge |
| Junior Swim Up Suite | 44 m² | 24 m² | 2 adults + 2 children | Terrace with direct access to a shared ground-floor pool |
| Junior Suite Royal Terrace | 44 m² | 42 m² | 2 adults + 2 children | Two-storey; rooftop terrace with a Bali bed and panoramic views |
| Junior Suite Private Pool | 44 m² | 24 m² | 2 adults + 2 children | Ground floor; own private pool, not lifeguarded |
| One Bedroom Suite | 60 m² | Balcony | 2 adults + 2 children | Separate living-dining room and mini kitchen; pool view at extra charge |
| One Bedroom Swim Up Suite | 60 m² | 29 m² | 2 adults + 2 children | Direct access to a shared ground-floor pool; mini kitchen |
| One Bedroom Royal Terrace | 60 m² | 53 m² | 2 adults + 2 children | Two-storey; large terrace, small kitchen and lounge |
| Two Bedroom Suite | 75 m² | Balcony | 4 adults + 2 children | Two separate bedrooms, living-dining area and mini kitchen; up to six people |
| Two Bedroom Swim Up Suite | 75 m² | 26 m² | 4 adults + 2 children | Ground floor; two bedrooms with direct access to a shared pool; mini kitchen |
| Two Bedroom Royal Terrace | 75 m² | 52 m² | 4 adults + 2 children | Two-storey; two bedrooms, kitchenette and a rooftop terrace |
| Owner Suite | 81 m² | 84 m² | 2 adults + 2 children | 165 m² in total; two en-suite bedrooms, dressing room and a private Jacuzzi, not lifeguarded |
For a family, the Two Bedroom Suite is the obvious family suite: 75 m² with two separate bedrooms, a living-dining area and a small kitchen, taking four adults and two children, up to six people in total. Two separate bedrooms mean somewhere dark for a nap while the rest of you are still up. If the budget stretches, the swim-up suites are the practical step up, with a terrace opening onto a shared ground-floor pool, though on the entry-level Junior and One Bedroom suites a pool view comes at an extra charge rather than as standard.
Two of the newer options come with their own private pool, the ground-floor Junior Suite Private Pool and the Owner Suite. These private pools aren't overlooked by a lifeguard, and the resort is clear that safety is down to you, which matters with a small child who can reach the water from the terrace. Every suite has air conditioning, free Wi-Fi, daily cleaning and a hair dryer, with a minibar that's charged separately; the higher categories add a bathrobe, a pillow menu, a Nespresso machine, a rain shower, a Bali bed on the terrace and a kitchenette.
Pools and water features
The resort has six pools. The main pool has a giant climbable dome at its centre, the Wet Bubble, which children make a beeline for, with the swim-up Wet Bar built into it. The children's pool is a pirate ship pool, with the ship itself and waterslides, and it's where the daily four o'clock pool disco runs with Yzzy, the resort's koala mascot. The adults-only Oasis pool is reserved for over-eighteens, which is where to head for a quiet hour while older children are at the club. There's a heated indoor pool, a heated 25-metre outdoor pool with four lanes set up for lap swimmers and triathletes but open to everyone, and the shared swim-up pool that the ground-floor swim-up suites open onto.
Pool towels are handed out in the room rather than at a poolside stand, so guests tend to claim sunbeds early in the morning and it's worth being down early for a good spot in a busy week. Check the pool depths and whether the shared pools are lifeguarded when you arrive if you have a small or nervous swimmer.
The beach
Zafiro Palace isn't beachfront. Alcudia Beach is about 400 m away, a flat ten-minute walk on level pavement with no steps or hills, so it's manageable with a pushchair. It's a long stretch of fine sand, several kilometres of it, and the water is what makes it work with young children. The Bay of Alcudia is sheltered, the sea is shallow and calm and it shelves gradually, so you can walk a long way out before it gets deep. Sun loungers and parasols are available, and there are toilets, showers and cafes behind the sand.
Spanish beaches fly the standard green, yellow and red flags plus a jellyfish flag, so check the flag before children go in. The Foreign Office notes that people drown in the sea and pools in Spain every year and advises keeping small children within arm's reach, as there can be strong undercurrents. It's worth checking for lifeguard cover when you arrive rather than assuming it's there.
Babies and toddlers
The clubs and the gap for under-fours, the baby kit to ask about and everything that fills a family day on and off the resort.
The children's clubs run right through the day in high season and split by age: the Mini Club takes fours to sevens, the Maxi Club eights to elevens and there's a Teen Club for twelves to fifteens. The detail families single out is that you don't need to book, children can just turn up, which is unusual for a Spanish all-inclusive. The Mini Club's day is built around crafts, dancing, mini-golf and treasure hunts; the Maxi Club adds more sport, games and pool-based activities for the older band, and both groups come together for the four o'clock pool disco with Yzzy the koala and, some afternoons, a film. Check at reception whether either club carries a charge if cost matters to you.
The age floor is the main limitation. There's no crèche and no supervised care for children under four, so a baby or toddler is with you throughout, which is the single biggest reason this resort suits families whose youngest is four or older better than those with a baby.
For the practical baby kit, there's a playground on site, and a Baby Pack with a cot, high chair and pushchair is listed as available on request rather than being in the room as standard. That detail comes from a booking listing rather than the hotel's own site, so confirm it when you book. Bring the baby food and weaning bits your baby needs. The flat, smooth layout makes a pram easy, with no steps or hills between the suites, the pools and the gate.
On the resortThings to do
Beyond the pools and the clubs there's a fair amount laid on. The gym has treadmills, smart bikes and an outdoor terrace for stretching, and the heated 25-metre pool is set up for lap swimming, so much so that the hotel is an official partner of the IRONMAN 70.3 Alcudia-Mallorca. There's a cycling station with a garage, a washing area, a workshop and bike rental, mini-golf on site and organised pool games and races for adults through the day. The hotel can put together golf packages and book tee times at Alcanada Golf, about 2.5 miles (4 km) away and designed by Robert Trent Jones Jr, and it runs a private electric boat, a traditional Mallorcan llaüt for up to seven people, for a quiet trip along the coast.
The spa, Opal by Germaine de Capuccini, is a calm, adult-focused space with a sauna, a Turkish bath, a heated pool with jets and treatment rooms for massages, facials, body rituals and manicures and pedicures. It doesn't offer children's treatments. In the evenings there's a mascot meet and greet, a Kids Kahoot quiz, a show for all ages and an adults quiz, which families are pleased to find still running when a lot of resorts have dropped evening entertainment.
Off the parkThe area and days out
Port d'Alcudia is a working resort town rather than a sealed bubble, and a lot of it is walkable. The waterfront, with its restaurants and bars, is about a five-minute walk, the nearest shops and a supermarket are around 150 m away, and there's a weekly market in town. Pharmacies are also within walking distance in Port d'Alcudia, and there's a private clinic in Alcudia town for anything a pharmacy can't help with; the island's main hospital is in Palma, about three-quarters of an hour away.
A short drive opens up more. Alcúdia old town, about 2 miles (3 km) away, is a medieval walled town with the Roman ruins of Pollentia beside it, an easy hour or two on foot. S'Albufera Natural Park, about 4 miles (6 km) away, is a wetland reserve with flat cycle paths through the reed beds and good birdwatching, which works well with a little one in a carrier or a bike trailer. Hidropark Alcudia, a small waterpark with shallow pools and small slides that suits younger children, is a couple of miles away and runs roughly April to October, though it's worth checking the current dates before you rely on it. Pollença, about 7 miles (12 km) away, is a market town with a Sunday market and 365 steps up to a hilltop chapel, not one for a pushchair.
Further out, Palma is about three-quarters of an hour away for the Palma Aquarium and its shark tunnel, the cathedral and the Parc de la Mar playground, and the vintage 1912 wooden train from Palma to Sóller winds through the Tramuntana mountains, with buggies folded into the old carriages. For the wider island, see our Mallorca guide.
Loves and gripes
What families rate and what frustrates them, how it compares with the beachfront hotels nearby, the journey in and the weather by month.
It reviews well. It holds a TripAdvisor Travelers' Choice award for 2026, and while its exact guest score is hard to pin down, it sits at around four out of five.
What families love
- The children's club you can just turn up to, without booking ahead.
- The four o'clock pool disco with Yzzy and the pirate ship pool, both a hit with younger children.
- Spacious, clean suites.
- Evening entertainment that's still running when many resorts have dropped it.
- A good buffet at The Market, with the à la carte restaurants a step up.
- The warmth and attentiveness of the staff.
- The flat, walkable layout and the ten-minute walk into the port.
Common gripes
- The beach is a ten-minute walk, not on the doorstep.
- The all-inclusive is slim outside mealtimes, with no room service or minibar included.
- À la carte tables are hard to book, especially in peak weeks.
- Pool towels come from the room, not a poolside stand, which pushes sunbed-claiming early.
- In swim-up suites the sofa bed for children may not be made up when you arrive.
- The swim-up suite outlook is the pool and loungers, not the sea.
- The clubs start at four, with nothing for under-fours.
- A dress code at the à la carte restaurants, with long trousers for men.
Most guests rate it highly, and it carries a real five-star rating. One first-hand reviewer felt it didn't quite match the most luxurious international resorts on the finer details, comparing it with Daios Cove in Crete, which is worth holding as a single view against a broadly positive picture rather than the headline.
Against the beachfront hotels nearbyHow it compares
The north coast of Mallorca has several family all-inclusives, and the trade-off here is space and finish against beach access. The Iberostar hotels on Playa de Muro, Albufera Park, Playa de Muro Village and Waves, sit directly on the beach, which Zafiro Palace can't match; what Zafiro gives you instead is larger suites and a more upmarket feel, though their clubs, like Zafiro's, start at four. TUI BLUE Alcudia Pins is 50 m from the sand and has a Baby Club for nought to threes that parents stay in, which makes it the stronger choice for a baby or toddler under four, but that club is only for guests who book direct with TUI. PortBlue Club Pollentia faces Pollentia beach and has a Baby Club for ones to fours. In short, Zafiro Palace is the bigger, more luxurious resort with the roomier suites, and it makes most sense when your youngest is four or older and beachfront isn't the deciding factor.
Getting there and the best monthsGetting there and when to go
Mallorca's airport is Palma (PMI), about 36 miles (58 km) and roughly 43 minutes from the resort in light traffic, though a family with luggage and a young child should budget closer to an hour. Mallorca is one of the easiest Spanish islands to reach from the UK, served from most regional airports by easyJet, Ryanair, Jet2, TUI and British Airways, with a flight of about two and a half hours from London. The hotel runs its own transfers, but they have to be arranged rather than laid on, so book one ahead if you want to be met, or you can travel as part of a package. Jet2 and loveholidays both sell the hotel, among other operators, and there's no book-direct-only restriction here. You'll also pay the Balearic sustainable tourism tax, the ECOTASA, on top of your room rate, per person per night and at the highest rate for a five-star hotel like this one; it's collected locally rather than at booking.
Full facilities run from roughly May to October, and June and September are the two months to aim for with young children, warm days and a swimmable sea without the July and August peak for heat, crowds and price. July and August reach about 31°C, so plan the middle of the day around shade, air conditioning and the calmer adults-only pool, and the evenings stay warm enough for the ten-minute walk to the port.
Month by monthWeather
The Bay of Alcudia sits on the north coast and isn't screened from the island's main weather by the Tramuntana mountains, so the figures below, typical monthly averages for northern Mallorca, apply to the resort. The season runs roughly May to October: a cool-sea spring, a hot, dry midsummer and a mild, slightly wetter autumn.
| Month | Daytime high | Overnight low | Rain | Wet days | Sea temp |
|---|---|---|---|---|---|
| May | 23° | 15.5° | 32 mm | 3 | 19° |
| June | 27.5° | 19.5° | 13 mm | 2 | 23° |
| July | 30° | 22.5° | 5 mm | 0 | 26° |
| August | 30.5° | 23° | 23 mm | 2 | 28° |
| September | 27.5° | 20.5° | 63 mm | 5 | 26° |
| October | 24.5° | 17° | 67 mm | 6 | 24° |
Typical monthly averages from weather-station records. Sea temperature is the open-water figure, so a sheltered bay can feel a degree or two warmer. Full facilities run roughly May to October.
Questions
The things families ask most, the official pages worth a bookmark and where to see the photos.
Is there a crèche or childcare for a baby or toddler under four?
No. The clubs start at four, and there is no crèche or drop-off for younger children, so a baby or toddler is with you the whole time. If daytime childcare for a baby is what you need, TUI BLUE Alcudia Pins nearby has a Baby Club from nought that parents stay in, so it may be the better fit for that.
Do we need to book the kids club in advance?
No, and it's one of the things families like most here. Children can just turn up on the day rather than signing up ahead. Check the current session times and age groups at reception when you arrive, as the clubs run in high season.
Can we manage the walk to the beach with a pushchair?
Yes. The route to Alcudia Beach is flat the whole way with no steps, so a pushchair is no trouble. The one catch is that you can't step straight from the resort onto the sand, so if beachfront access is the priority, a hotel on Playa de Muro would suit you better.
Is room service included in the all-inclusive?
No. Room service and the minibar are both charged separately, and there is little included to eat between meals beyond snacks at the pool bar. If late-night or in-room food matters, factor that cost in, or pick a few bits up from the supermarket about 150 m away.
Are the à la carte restaurants open all year?
They run in the high season, roughly May to October. Outside that window the buffet is the only restaurant open, so if you are travelling at the edge of the season, do not count on the à la carte dinners and check the hotel's dates first.
We are a family of four or five, which suite should we pick?
The Two Bedroom Suite is the one built for a family, at 75 m² with two separate bedrooms and space for up to six. If you want the children to step straight into water, choose a swim-up version, which opens onto a shared ground-floor pool; for a private pool, only the Junior Suite Private Pool and the Owner Suite have one, and neither is lifeguarded.
When does the hotel open and close?
Full facilities run from about May to October, with the à la carte restaurants and the children's clubs part of that high season. Whether it opens at all in winter is not something to bank on, so if you are looking at an off-season trip, check the hotel's calendar directly before booking.
Is there a dress code for dinner?
Yes, at the four à la carte restaurants, where it's smart clothes with long trousers for men. The buffet is relaxed. If you are packing light for a beach holiday, throw in one pair of long trousers per man so you are not caught out at dinner.
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Useful links
- Zafiro Palace Alcudia: the resort's own site for suites, the all-inclusive and the children's clubs.
- GOV.UK Spain travel advice: entry rules and safety updates before you travel.
- Mallorca with little ones: our guide to the island, its beaches and when to go.
Last updated 17 July 2026.
